One of the largest owners of regional-scale shopping centers.
Challenge
A significant portion of tenants had left the country, and online shopping was increasingly capturing market share from physical stores each year. The challenge was to attract shoppers back to the malls and fill retail spaces with new tenants.
Solution
We conducted a global analysis of shopping malls, gathering best practices and structuring them according to the specific needs of each region.
Result
The experiences of over 110 shopping malls across 7 regions were analyzed. A comprehensive list of best practices was compiled, along with recommendations for transforming the operations of shopping centers.
Roles: market research, analysis, consumer insights, competitor analysis
